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[EL]
  Verizon

Erik Lai Mentor

Location
United States of America
Mentor Industry
Retail
Languages spoken
  • Cantonese
Recent Activity

How I can help

My professional background

Erik Lai is currently an Account Manager of Indirect distribution on Long Island support Eastern Nassau County and Western Suffolk County. Erik oversees sales and operations for over 12 agents, 1 BSD and 7 national retail locations. Erik started his career with Verizon in 2004 as a Customer Service Representative. Erik has held multiple positions in Retail including Senior Sales Representative. He moved onto to Business Account Executive in 2009 supporting the Healthcare vertical on Long Island, NY. In 2011 Erik moved to the Indirect Channel on Long Island. Erik has been in the telecommunications for over 15 years and a developing leader having graduating from the Emerging Leader Developing Program, winning President's Award for Excellence and a Director's Club recipient. Erik is also a 2 time Presidents Cabinet winner.


How to work with me

What I can offer

As an Indirect Account Manager we develop, implement, and monitor regional sales and incentive programs designed to drive agents/retailers productivity and meet or exceed established Key Performance Indicators. We train, coach, and educate agent/retailer principals and employees on VZW competitive advantages, products and services, promotions, methods and procedures, and point-of-sale ordering systems. Provide both formal and one-on-one training and coaching sessions as needed to ensure that agent/retailer store quotas are met and exceeded. Develop marketing/merchandising plan to heighten to awareness of the agent’s location thus driving foot traffic. Prospect new agent/retailer locations, and coordinate meetings, negotiate contracts and assist new agents/retailers with procedural setup.

My expectations for a successful mentoring relationship

Be open to suggestion offered as well as given to me.

How entrepreneurs can prepare before we start

Be inspired and motivated to succeed without the fear of failure.